At Marbil Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or purchasing our products.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Information We Collect
When you interact with our website, we may collect personal information that you voluntarily provide, including your name, email address, telephone number, billing address, delivery address, and payment details when placing an order.
We may also collect information when you create an account, subscribe to our newsletter, contact our customer support team, submit enquiries, leave reviews, or participate in promotions.
In addition, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, referring website, pages visited, and browsing activity. This information helps us improve our website performance and user experience.
How We Use Your Information
We use your information to process and fulfil your orders, provide customer support, communicate with you regarding your purchases, verify payments, and deliver products to your chosen address.
Your information may also be used to improve our website, personalise your shopping experience, analyse website performance, prevent fraudulent activity, comply with legal obligations, and send promotional communications where you have chosen to receive them.
We will only process your personal information where there is a lawful basis to do so.
Marketing Communications
If you choose to subscribe to our marketing communications, we may occasionally send you updates about new products, special offers, promotions, and company news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting our customer support team.
Cookies
Our website uses cookies and similar technologies to improve functionality, remember your preferences, analyse website traffic, and enhance your browsing experience.
Cookies help us understand how visitors interact with our website so that we can improve its performance and usability.
You may choose to disable cookies through your browser settings, although doing so may affect certain website features and functionality.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared with carefully selected service providers who assist us in operating our business, including payment processors, delivery companies, website hosting providers, IT service providers, and other business partners where necessary to fulfil your order or provide our services.
We may also disclose information where required by law, regulatory authorities, or to protect our legal rights.
Payment Security
Payments made through our website are processed using secure payment providers.
We do not store or have direct access to your complete payment card information. Payment details are handled securely by our authorised payment partners using industry-standard security measures.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, misuse, or loss.
While we take reasonable steps to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, taxation, fraud prevention, and regulatory requirements.
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
Depending on applicable data protection laws, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your data, restrict or object to certain processing activities, request data portability, or withdraw consent where processing is based on your consent.
We will respond to legitimate requests in accordance with applicable data protection legislation.
Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information promptly.
Third-Party Websites
Our website may contain links to third-party websites for your convenience.
These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices, content, or security of any third-party websites, and we encourage you to review their privacy policies before providing personal information.
International Data Transfers
Where necessary, your information may be processed or transferred outside the United Kingdom. Whenever this occurs, appropriate safeguards will be implemented to ensure your personal information remains protected in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.
Any updates will be published on this page, and the revised version will become effective immediately upon publication.
We encourage you to review this page regularly to stay informed about how your information is protected.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact our customer support team.
We are committed to protecting your privacy and will make every effort to address your enquiry promptly and professionally.