Welcome to Marbil Store. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or purchasing our products.
Marbil Store is committed to providing quality household and lifestyle products while maintaining a secure, transparent, and reliable shopping experience for all customers. These Terms & Conditions apply to all visitors, customers, businesses, and anyone who accesses or uses our website.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their enjoyment of the website. Any attempt to interfere with the operation, security, or integrity of this website is strictly prohibited.
You must not introduce viruses, malware, harmful software, or attempt to gain unauthorized access to our systems, servers, customer accounts, or databases. We reserve the right to suspend or terminate access to users who misuse our website or violate these Terms & Conditions.
Product Information
We make every reasonable effort to ensure that all product descriptions, specifications, images, dimensions, colours, and pricing displayed on our website are accurate and regularly updated. However, minor variations may occur due to manufacturing improvements, packaging updates, photography, lighting conditions, or individual screen settings.
The images displayed on our website are intended for illustration purposes only. While every effort is made to represent products accurately, the actual item received may differ slightly in appearance or packaging.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Orders
Placing an order through our website constitutes an offer to purchase products subject to these Terms & Conditions. All orders remain subject to acceptance, stock availability, payment verification, and security checks.
After an order is placed, you will receive an order confirmation acknowledging receipt of your request. This confirmation does not constitute acceptance of the order. Acceptance occurs only when your order has been processed and dispatched.
If a product becomes unavailable after an order has been placed, we reserve the right to cancel the affected item or the entire order and issue an appropriate refund where necessary.
Pricing and Payment
All prices displayed on our website are shown in Pound Sterling (GBP). Prices may be updated or changed without prior notice.
Applicable taxes, including VAT where required by UK law, will be added during checkout where appropriate. Delivery charges, if applicable, will also be displayed before completing your purchase.
Payment must be successfully authorised before any order can be processed or dispatched. We reserve the right to decline transactions that fail payment verification or appear suspicious.
Delivery
We aim to process and dispatch orders promptly to ensure timely delivery. Estimated delivery times are provided for guidance only and should not be considered guaranteed delivery dates.
Delivery may occasionally be affected by courier delays, severe weather conditions, customs procedures, public holidays, industrial action, or other circumstances beyond our reasonable control.
Once goods have been delivered to the address provided during checkout, responsibility for the products passes to the customer.
Customers are responsible for ensuring that delivery details are accurate at the time of placing an order.
Returns and Refunds
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return in accordance with our Returns Policy.
Returned products should be unused, in their original condition, complete with all accessories, manuals, labels, and original packaging where reasonably possible.
After returned items have been received and inspected, eligible refunds will be processed using the original payment method. Refund processing times may vary depending on your payment provider.
Certain products may not be eligible for return due to hygiene, safety, or other legal restrictions unless faulty.
Damaged or Incorrect Products
If your order arrives damaged, defective, or contains incorrect items, please notify us as soon as possible after receiving your delivery.
To help us investigate your claim quickly, we may request photographs of the product, packaging, shipping label, and a description of the issue. Once verified, we will work with you to arrange a replacement, exchange, refund, or other appropriate resolution.
Customer Responsibilities
Customers are responsible for providing accurate personal information, delivery addresses, contact details, and payment information when placing an order.
Failure to provide accurate information may result in delays, unsuccessful deliveries, or order cancellation. Any additional costs arising from incorrect information may be the responsibility of the customer.
Intellectual Property
All content available on this website, including but not limited to logos, trademarks, product photographs, graphics, text, layouts, icons, designs, software, and other materials, remains the property of Marbil Store or its respective licensors.
No content from this website may be copied, reproduced, modified, distributed, published, or used for commercial purposes without our prior written permission.
Third-Party Links
Our website may occasionally contain links to third-party websites for your convenience. These websites operate independently and are not controlled by Marbil Store.
We are not responsible for the content, availability, accuracy, privacy practices, or services offered by third-party websites, and access to such websites is entirely at your own risk.
Limitation of Liability
To the fullest extent permitted by applicable law, Marbil Store shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of this website or the purchase of products from us.
Nothing within these Terms & Conditions excludes liability where such exclusion would be unlawful under applicable legislation.
Privacy
Any personal information collected through this website is processed in accordance with our Privacy Policy. By using our website, you consent to the collection, storage, and use of your information as described in that policy.
We are committed to protecting customer information and maintaining appropriate security measures to safeguard personal data.
Changes to These Terms
We reserve the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Any amendments become effective immediately upon publication on this website.
Customers are encouraged to review this page regularly to remain informed of any changes.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions regarding these Terms & Conditions, our products, or your order, please contact our customer support team. We are committed to providing prompt assistance and resolving any concerns in a professional and efficient manner.